Getting Started

Here’s an overview of what we need and a process overview to help guide you along before we begin!

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Get Started

1) What we need to get started

Your Logo

PDF, EPS or high res JPEG or PNG if possible.

Hosting Credentials

Your hosting account login and/or Cpanel username and password.

Old Website Login

An administrator login to your current website. (if this is a redesign of a current website)

Images & Pictures

Current and/or new images and pictures you’d like to use on the new site.



Page content and any updated copy/information for the site.

Style Guide

Brand style guide, colours or any specific design requirements.

These items can be uploaded to your secure dropbox folder. (details below).

2) Basecamp

Basecamp is an awesome online platform for communication and project management. We’ll be using this to send messages, share files and track progress during the process. This will help alleviate content and images being lost in long email threads. Everyone loves email threads…right?! (Don’t worry you can still use your email. The messages will post directly to basecamp!) Once your project is underway, you’ll receive an email to set up your basecamp profile and we’ll be off and running!

3) Dropbox

Dropbox is a great online image/file sharing platform. Most projects will have more than 15-20 images for your website and are generally too big to send through email, so we use dropbox. We can also use this to share important logins and credentials instead of sending through email. I will set up a folder for the project and will share the folder with you via email. You can upload all images and files there.

4) The design process

Designing a website, no matter how big or small, is an extensive process that can be overwhelming. To better help you understand what to expect during the design and development, I’ve outlined our process into 3 steps:


1) Layout and design

A large and time consuming part of designing a website is in the planning and layout stage of the process. First we create the sitemap (Page/Menu hierarchy) of the website for approval first, then we design the home page and a sub page for your feedback and approval.

2) Development

Once the site layout and design is approved, we move forward with designing all site pages and implementing all functionality and plugins. We’ll make sure your site looks great and functions nicely across all devices and web browsers before moving to the final step.

3) Edits & Revisions

Once the site is ready for final review, you’ll be able to review each page and we can make detailed edits until the site is ready for launch. We ask that you please review ALL pages to make sure all spelling, grammar, addresses and information are correct before going live.

5) Wrapping Up & GOING LIVE!

Once the site is ready to go live, all unnecessary plugins, pages, images and backend files will be removed. The new site will be backed up and saved locally, should it ever need to be restored. Once live, it may take a few hours for the new site to show on some devices. Your browser may need to be refreshed in order to see the new site. Most will see the new site fairly quickly after the launch.

Your website login and administration credentials will be sent to you via secure email ensuring the security of your passwords. Your initial login details and passwords will be saved by us locally, PLEASE SAVE ALL LOGINS FOR YOUR RECORD AS WELL. Upon completion, you’ll receive a link to our Moving Forward page where you’ll receive tips and tricks on what to do with your new website and more information on our Maintenance/Security Plan which I highly recommend for all websites.

If you have any questions, feel free to call or email and if you haven’t had a chance to, please fill out our: